This fast-moving sector thrives on accurate and responsive understanding of
customers’ requirements at any given moment. Intelligent interpretation of their
data footprint makes it possible to predict what they are going to need and
The big challenge
In the retail sector consumers have more choice than ever before, making it harder for
brands to predict which option they will take and when; directly linked to high costs in
the supply chain for retailers when they get it wrong.
Fulfil digital orders efficiently
When consumers are buying online, some get lost along the way, particularly if the
path to purchase is too long. By scientifically analysing their preferred fulfilment
routes we’ve created a middleware solution that improves fulfilment efficiency and
reduces drop-off through the purchasing process.
Cut waste in the supply chain
The ability to predict non-seasonal events, like which summer weekends will be
big for barbecues, means stock isn’t trapped in warehouses, instead it’s on
shelf when customers want it, but not taking up valuable store space when they
don’t. Using Nest to listen at scale to data on social media and the web, we’ve
created algorithms that predict this with an impressive 96% success rate.
At Black Swan we pride ourselves on expecting the unexpected. So if you want to give us a call or send us an email… we’re ready for you.